2012/08/31 § 1 Comment
2012/08/15 § Leave a comment
Monday, August 13, 2012
I continue to have problems with NetBackup. Really strange problems. For example, one of my backup jobs is sending out, on average, 300 success emails per night for three clients. I don’t understand what’s going on and neither, it seems, does Symantec technical support.
More later …
Tuesday, August 14, 2012
I need to move a Mailman installation from one Linux server to another. I found a link detailing how to do it, and I just realized there’s no “but,” as in “but I can’t follow those instructions because the moon is not in the house of Capricorn,” as I surely would if this had been a Windows server.
Wednesday, August 15, 2012
salmon hatchlings updates that I have to investigate. What do they fix, but more important, what do they break? Microsoft should change its name to Glass Half-Empty, Inc.
In other news, I’m back helping answering technical support telephone calls. I’d quite happily forgotten how utterly dumb people who, a few hours before, drove their cars to work.
2012/05/19 § Leave a comment
Arrived back in town after attending the SANS Security West in San Diego for six days.
Watch for a full review in the coming days.
2012/04/05 § 3 Comments
It has been said that the enemy of progress is change. I think that’s quite an insightful statement, whatever the environment. Based on more than a decade’s worth of experience in Information Technology, it’s especially true of software upgrades.
I’d been running Symantec’s NetBackup 6.5 for quite a while with nary a problem. The promise of faster backups (150%!) with the latest version, 7.5, tugged on my nose ring and led me through the pasture gates and into the abattoir.
I’ve been battling an error thrown by 7.5 (error 69) which sternly contradicts the evidence of my eyes and factual experience that the Exchange databases were mounted. NBU 7.5 thinks they are not and refuses to continue. At least I think that’s what it’s complaining about:
Critical bpbrm(pid=5984) from client ExchangeServer: FTL – snapshot preparation failed – Unable to backup Exchange database. It may not be mounted., status 69
I’m confused because I don’t know which particular database it’s going on about—there are 10 of them. Also, I’m not certain what it means by “snapshot preparation.”
So NBU 7.5 is failing me in many respects, one of which is the 150%—or whatever the number actually is—increase in speed that only happens when you buy an additional option.
Yes, in case you ask, I’ve opened a case with Symantec Technical Support. So far, no dice. Weirdly, the guy I have working with me is named Fred. Unfortunately Symantec Fred seems to be useless as tits on a boar. The problem is I’m running out of disk space so, gasp, I may have to run a Windows Server Backup one-time job. Sigh.
2012/03/24 § Leave a comment
“Your mind can be your Yoda or your Emperor.”